Early-Out, Self-Pay Services

Early-Out, Self-Pay Services

Our team of healthcare industry experts provides highly effective revenue recovery and improved patient satisfaction.

With patients having to take on more responsibility for their medical bills, hospitals face greater challenges than ever before when it comes to collecting balances. We understand what it takes to do this efficiently, and we provide a low-cost solution you can rely on. Our commitment to invest in the latest technology and healthcare specific training ensures optimal results without adversely affecting your relationship with patients or your reputation in the community.

Free your staff to attend to other needs while our HIPAA trained customer service professionals and financial counselors work with your patients. We listen carefully to the patients’ circumstances to develop individualized financial strategies that work best for them and the hospital.

How We Can Help:

  • 01

    Identify any missing or incomplete coverages

  • 02

    Provide a financial analysis of each patient’s ability to pay

  • 03

    Assess the patient’s situation for potential hospital-based financial assistance

  • 04

    Offer repayment solutions for quick account resolution

Our patient-first service philosophy and commitment to full account resolution, rather than simply focusing on collections, increases patient satisfaction while also maximizing revenue recovery. We provide a low-cost solution to one of your most difficult challenges.

View Our Benefits:

  • 01

    Patient–focused, HIPAA trained customer service professionals

  • 02

    Expanded customer service hours: Mon. – Thurs. 8 a.m. – 8 p.m.; Fri. 8 a.m. – 5 p.m.

  • 03

    Patient–friendly statements following the hospital’s brand standards

  • 04

    Branded patient payment portal

  • 05

    Customized after hours bilingual IVR: update insurance information, request itemized statements, make a payment, and leave a message for a healthcare professional

  • 06

    Insurance billing and follow-up

  • 07

    Payment plan administration

  • 08

    Charity screening

  • 09

    Financial assistance

  • 10

    Medicaid eligibility

  • 11

    AAHAM Certified Revenue Cycle Specialists – Institutional (CRCS-I)

  • 12

    ICD–9/10 certified experts

  • 13

    Medical billers and coders

  • 14

    Bilingual representatives

  • 15

    In-house compliance officer

  • 16

    On demand resource allocation

  • 17

    Onsite/remote staffing

  • 18

    Advanced call routing

  • 19

    Automated workflows

  • 20

    Modified dialer strategies

  • 21

    Custom reporting

  • 22

    Legacy A/R support and system conversions

The average tenure of our current healthcare customers is over 16 years. We’re proud of that statistic and work every day to ensure it continues to rise.

Contact Us

Learn more about how SHERLOQ® Solutions can mean Business Problems Solved for your company.