Our solutions deliver a healthier bottom line.

Innovative Solutions & Unequalled Support


Our proprietary Denials Management Solved® (DMS) platform provides proven revenue recovery success.

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SHERLOQ® Revenue Solutions handles all inbound and outbound customer service and revenue recovery issues with a patient-friendly experience.

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The SHERLOQ Financial® team of specialists are HIPAA trained, consumer and patient-focused experts highly motivated to collect delinquent accounts.

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Our extended business office division, SHERLOQ Revenue Solutions, is dedicated to driving optimal results in early-out management, insurance billing and follow-up, and denials and appeals management. We’ll review your processes, identify trends, and provide highly effective, patient-friendly solutions. It’s time to maximize reimbursements and accelerate your cash flow.


We’ve been providing third-party debt collection expertise for 100+ years. Our dedicated, consumer-friendly healthcare and utility focused teams are licensed to collect in all 50 states. With state-of-the-art technology and data screening analytics, an unmatched recovery rate, and reputation for the highest integrity and compliance — you can expect maximum results.

Frequently Asked Questions



You can pay your bill online at, over the phone, or mail in your payment to resolve your outstanding account. Be sure to provide your account number. If you don’t have it, we’re here to help. Call our Tampa office at 813.273.7802 or 800.749.7710, or our Traverse City office at 231.946.2500 or 866.968.1575.

To mail in your payment, you’ll find the Payment Processing address on the tear-off payment slip at the bottom of the letter you received from us. This will be either a Tampa or Traverse City address:

Payment Processing
P.O. Box 2842
Tampa, FL 33601

Payment Processing
P.O. Box 7319
Traverse City, MI 49696

This communication from a debt collector is an attempt to collect a debt. Any information obtained will be used for that purpose.

We take pride in providing excellent customer service. If there’s something we can do better or if we exceeded your expectations, please let us know.

We want to be sure all your debt questions are answered as straightforward as possible.  Ask Dr. Debt can help you work through your debt questions and provide you with helpful resources.

Our patient-focused team has the resources to provide your patients with a respectful, patient-friendly experience. We believe communication throughout our inbound/outbound customer service calls and customized statement campaigns offers an immediate and clear explanation of the healthcare costs and payment options.

We have the expertise, proven workflows and unmatched efficiencies in early–out self-pay, customer service, denials management, insurance billing & follow-up, and third-party debt collection because, very simply, we do it every day. Our services produce a positive impact quickly, helping you to reduce A/R days and increase revenue stream without the investment of expensive resources, such as technology and healthcare specific training.

Yes. We understand hospitals cannot afford interruption of cash flow. That’s why SHERLOQ Revenue Solutions has a dedicated denials and appeals management team with proven success overturning denials with our proprietary Denials Management Solved® program. We’ll save your hospital time and money while increasing and accelerating your cash flow.

Our customers say it best

November 20, 2017

“We have also experienced ... record cash collections.”

November 20, 2017

“I look forward to our continued collaboration as we embark on a number of changes this fiscal year.”

November 20, 2017

“We are very pleased with Sherloq’s service, professionalism and financial results, and are pleased to recommend their services.”

November 20, 2017

“[Sherloq has] demonstrated their ability to meet all of our reporting needs.”

November 20, 2017

“They have built a relationship with our facility and have proven to be a true business partner.”

November 20, 2017

“Sherloq has provided reports and process assessments that have helped us to improve our internal processes and aided in increasing our revenue.”

November 20, 2017

“The [Sherloq] team is always flexible and accommodating ... I look forward to our continued collaboration.”

November 20, 2017

“Sherloq works closely with my department and always places the patient/customer first. As a Planetree hospital, this is our mantra and Sherloq takes this as seriously as we do.”


SHERLOQ® Solutions offers rewarding career opportunities.

SHERLOQ’s core values are reflected in our culture and leadership. We strive to hire the most talented individuals and are committed to helping employees feel valued, inspired and supported every day.

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Learn more about how our revenue cycle solutions deliver a healthier bottom line.