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Providing revenue recovery solutions to hospitals and utilities nationwide.

Innovative solutions and unequalled support.

DENIALS MANAGEMENT SOLVED®

Our proprietary Denials Management Solved® (DMS) platform provides proven revenue recovery success.

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EARLY-OUT, CUSTOMER CARE

SHERLOQ® Revenue Solutions handles all inbound and outbound customer service and collection-related issues with a patient-friendly experience.

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THIRD-PARTY DEBT COLLECTION

The SHERLOQ Financial® team of specialists are HIPAA trained, patient-focused experts highly motivated to collect delinquent accounts.

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EXTENDED BUSINESS OFFICE SERVICES

As an extension of your organization’s business office, we excel in patient and insurance billing and follow-up, verification, customer service, self-pay, balance after insurance, and payment monitoring for payment plans.

 A full-service provider, we review your processes, identify trends, and provide highly effective solutions. In addition, our “Total Accounts Resolution” is available to accelerate cash flow and maximize reimbursements.

COLLECTION SERVICES

Our third-party debt collection expertise spans a 100+ year history. We have dedicated, consumer-friendly healthcare and utility industry focused teams licensed to collect in all 50 states. With state-of-the-art technology and data screening analytics, an unmatched recovery rate, and reputation for the highest integrity and compliance — you can expect maximum results.

Frequently Asked Questions

For Consumers:

For Providers:

You can pay your bill online at PaySHERLOQ.com, over the phone, or mail in your payment to resolve your outstanding account. Be sure to provide your account number. If you don’t have it, we’re here to help. Call our Tampa office at 813.273.7802 or 800.749.7710, or our Traverse City office at 231.946.2500 or 866.968.1575.

To mail in your payment, you’ll find the Payment Processing address on the tear-off payment slip at the bottom of the letter you received from us. This will be either a Tampa or Traverse City address:

Payment Processing
P.O. Box 2842
Tampa, FL 33601

Payment Processing
P.O. Box 7319
Traverse City, MI 49696

This communication from a debt collector is an attempt to collect a debt. Any information obtained will be used for that purpose.

We take pride in providing excellent customer service. If there’s something we can do better or if we exceeded your expectations, please let us know.

We want to be sure all your debt questions are answered as straightforward as possible.  Ask Dr. Debt can help you work through your debt questions and provide you with helpful resources.

Our patient-focused team has the resources to provide your patients with a respectful, patient-friendly experience. We believe communication throughout our inbound/outbound customer service calls and customized statement campaigns offers an immediate and clear explanation of the healthcare costs and payment options.

We have the expertise, proven workflows and unmatched efficiencies in early–out self-pay, customer service, denials management, insurance billing & follow-up, and third-party debt collection because, very simply, we do it every day. Our services produce a positive impact quickly, helping you to reduce A/R days and increase revenue stream without the investment of expensive resources, such as technology and healthcare specific training.

Yes. We understand hospitals cannot afford interruption of cash flow. That’s why SHERLOQ Revenue Solutions has a dedicated denials and appeals management team with proven success overturning denials with our proprietary Denials Management Solved® program. We’ll save your hospital time and money while increasing and accelerating your cash flow.

Our customers say it best

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“We have also experienced ... record cash collections.”

November 20, 2017

Careers

SHERLOQ® Solutions offers rewarding career opportunities.

Our company’s core values are reflected in our culture and leadership. We strive to hire the most talented individuals and are committed to helping employees feel valued, inspired, and supported.

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Learn more about how SHERLOQ® Solutions can maximize revenue & reduce cost to collect.