Financial Clarity
From the Start

Our Pre-Service Resolution solution prevents back-end issues by verifying eligibility and resolving patient payment responsibilities upfront.

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Are You Starting Every Patient Journey in a Deficit?

A lack of financial clarity before service leads to patient confusion, payment delays and increased cost to collect.

The Growing Financial Burden

Despite over 90% of Americans having health insurance, 20 million people owe medical debt, totaling at least $220 billion.

Collection Rate Crisis

75% of providers still use paper and manual processes for payment collection, with collection taking over 30 days after patient encounters.

Hidden Consequences of Financial Confusion

Keeping patients in the dark about charges for weeks or months leads to both dissatisfaction and nonpayment.

The Deficit Multiplier Effect

Patient statements with balances over $7,500 tripled from 5.2% in 2018 to 17.7% in 2021.

Certainty for You and Your Patients

Our tools create a seamless financial onboarding process.

  • Prevention Through Transparency
  • Streamlined Financial Clearance Process
  • Technology-Driven Solutions
  • Enhanced Patient Experience
  • Measurable Financial Impact
  • Proactive Risk Mitigation

A Proactive Approach to Patient Financial Experience that Yields Higher Collections.

We provide personalized digital and telephony outreach to patients with clear, accurate estimates of their financial responsibility before their appointment date providing a more smooth and transparent experience.

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Our Customers Say it Best

  • ❝ SHERLOQ’s implementation with Tampa General was timely and seamless. They have done an amazing job working with our staff. Our teams meet regularly to ensure proper communication and provide valuable feedback. The reporting and trending analysis that we receive from SHERLOQ allows for review of our internal processes so that we may prevent future denials. They continue to do a great job collecting payments from some of our most challenging payors.❞
    Vice President of Revenue Cycle
    Tampa General Hospital
  • ❝ SHERLOQ has provided professional recovery services for Tallahassee Memorial for over 10 years and has been a quality partner that understands the importance of customer satisfaction. Their performance and the communication between our teams is excellent and the SHERLOQ team is readily available to assist us with any of our needs.❞
    Director, Patient Access and Financial Services
    Tallahassee Memorial Healthcare
  • ❝ SHERLOQ Solutions directly contributed to the reduction of our AR days from 54.4 to 47.7 over the last 7 months. We have also experienced 3 months of record cash collections.❞
    Administrator of Revenue Cycle
    Orange Regional Medical Center, New York

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Create a Better Financial Experience from Day One.

Learn how our pre-service solutions can reduce bad debt, cost to collect and accelerate payments.

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