Don’t just manage Bad Debt, Master It

Backed by over 100 years of expertise, we combine intelligent workflows, digital strategies (including AI voice agent), empathetic outreach, and data-driven recovery strategies to help you reclaim revenue while preserving patient trust. Our Bad Debt Recovery service maximizes collections on aged accounts while protecting your brand and treating every individual with dignity.

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Are Aged Accounts Weighing Down Your Balance Sheet?

Traditional bad debt collections can be costly, inefficient, and risk damaging your organization’s reputation in the community.

Negative impacts can include:

  • Unintuitive self-service payment portal(s)
  • Mounting aged receivables
  • Internal collection efforts
  • Compliance risks
  • Patient relationships suffer
  • Lost revenue opportunities
  • Administrative burden
  • Inconsistent results
  • Technology limitations

Compliance and Compassion in Collections.

We combine advanced analytics with a highly trained, compliant team to locate, engage, and resolve difficult accounts effectively and ethically.

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The Ethical Path to Recovery

Our process is built on a foundation of respect and results.

  • The Customer Satisfaction Crisis in Collections
  • Always taking a patient-first approach
  • Delivering HIPAA‑compliant processes
  • Leading with regulatory expertise
  • Providing customized communication strategies
  • Sharing transparent reporting
  • Offering seamless integration with platforms
  • Leveraging our 109 years of industry‑leading experience

Our Customers Say it Best

  • ❝ Third party collections used to feel like throwing accounts into a black hole. With Sherloq, we actually get transparency—regular reporting on what they’re working, what’s collectible, and what probably isn’t. They’re realistic about aged accounts, which I appreciate. They focus their energy on what can actually be recovered rather than spinning wheels on uncollectible balances.❞
    Vice President of Revenue Cycle
    Florida Hospital System

By The Numbers

Our platform delivers measurable results for organizations like yours:

Right Party Contact (RPC) Rate
Consumer Satisfaction
Avg Speed to Answer
Call Answered Immediately

Explore Our Latest Insights

Stay ahead of the curve with expert analysis on RCM and financial technology.

  • Extended Business Office Services

    At SHERLOQ Solutions, we go above & beyond to service our clients and the communities that they serve. We invest in value-added services designed to meet the unique demands of every healthcare organization we partner with.
    Our Extended Business Office Services are built to strengthen your Revenue Cycle and your patient experience — all while providing flexibility where it matters most.

Recover More While Protecting Your Reputation.

Find out how our ethical approach to bad debt recovery can improve your financial outcomes.

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