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Your Patient Experience, Reimagined
Our Early-Out Self-Pay solution improves cash flow while preserving the patient relationship through respectful, multi-channel communication.
Unsure How Your Patient’s Financial Experience Is Being Managed After You Choose to Outsource?
Sherloq has maintained customer satisfaction scores of 97 or higher. We achieve this through targeted training, real-time coaching, and tools that empower teams to deliver consistent, empathetic service.
Learn more about:
A Better Financial Experience for Everyone.
We act as a seamless extension of your team, providing patients with clear information and convenient payment options to resolve their balances early.
Patient-Centric by Design
Our tools are built to empower patients and improve your cash flow.
Our Customers Say it Best
❝ What sold me on Sherloq was the patient portal demo. It’s clean, it works on phones, and patients can set up their own payment arrangements without talking to anyone if they don’t want to. For the patients who do call, Sherloq’s customer service team has been excellent—professional, patient, and they actually resolve issues instead of just taking messages.❞
❝ Patient collections have always been a sensitive area for us. You want to get paid, but you don’t want to damage the patient relationship. Sherloq’s first party approach strikes that balance well. Their team is trained to be helpful rather than aggressive, and the payment tools they provide—text-to-pay, mobile-friendly options—actually meet patients where they are. We’ve seen fewer complaints escalated to administration, and our self-service payment adoption has gone up about 40% since implementation. That’s meaningful for both cash flow and patient satisfaction.❞
By The Numbers
Our platform delivers measurable results for organizations like yours:
Explore Our Latest Insights
Stay ahead of the curve with expert analysis on RCM and financial technology.
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Why Your Hospital Wants to Talk Money Upfront (And Why You’ll Be Happier They Did)
We’ve all felt it: the low-grade anxiety that follows a medical procedure. It’s not just about recovery; it’s the dread of the bill that will eventually arrive. Weeks, or even months, after you’ve left the hospital, a “surprise in the mailbox” appears—a confusing statement with an unexpected balance that causes immediate stress.
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Beyond The Bill: How Upfront Payment Improves Your Medical Experience
This Deep Dive focuses on Pre-Service Collection (PSC), a proactive strategy addressing the massive problem of uncollected medical debt, where the chance of payment plummets from 70% before or at the time of service to just 30% after discharge.
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Extended Business Office Services
At SHERLOQ Solutions, we go above & beyond to service our clients and the communities that they serve. We invest in value-added services designed to meet the unique demands of every healthcare organization we partner with.
Our Extended Business Office Services are built to strengthen your Revenue Cycle and your patient experience — all while providing flexibility where it matters most.
Improve Patient Satisfaction and Your Bottom Line.
Discover how our compassionate approach to self-pay can transform your revenue cycle.