PPMS – Professional Practices Management System

Professional Practices & Policies

PPMS™ is a management system for agencies based on developing, implementing, and adhering to a set of industry-specific professional practices and policies. The ACA International PPMS™ program includes 18 basic elements. Developing and documenting a PPMS™ is the core of the ACA International Agency Certification program.



Since Sherloq Financial is a certified PPMS™ collection agency, you can be confident you are in good hands. As your PPMS™ certified collection firm, we implement best practices when it comes to your business. Our professional collection services offer the features and benefits below.


Features & Benefits:

 
 

Management Responsibility
Reviewing vision, mission, goals and expectations.

Management System
Writing company policies, procedures and work instructions.

Review of Client Issues
Determining company’s ability to meet client’s needs and expectations.


Document & Data Control
Maintaining both electronic and paper documents—policies, procedures, work instructions—and removing obsolete information.

Purchasing
Managing the purchasing process—major products and services only.

Control of Client & Customer Supplied Data
Securing and controlling all data flowing into the office.


Data Identification & Traceability
Understanding company information and where it belongs.

Process Control
Maintaining procedures or instructions for consistent performance—new business entry, cash application collection call, etc.

Inspection & Testing
Testing, reviewing and verifying planned work processes—new business entry, cash application, collection call, etc.


Inspection & Test Status
Verifying that company processes occur in sequence.

Identification of Nonconformity
Identifying and recording mistakes or problems.

Corrective Action, Preventive Action & Continuous Improvement
Correcting and preventing problems by finding a better, faster or more reliable way to accomplish work.


Handling, Storage, Preservation & Delivery
Disaster planning and delivery of information.

Management of Records/Data
Handling, storing, retrieving, and depositing of information.

Internal Management Audits
Ensuring procedures and policies are followed and the management system is working by having all departments inspected on a regular basis.


Training
Ongoing training of all staff.

Process & Client Satisfaction Measurements
Measuring results internally and externally.

Information Management Systems & Technical Infrastructure Administration
Ensuring availability of systems, integrity of applications and data, and confidentiality of information.


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Learn more about how Sherloq Solutions can mean Business Problems Solved for your company.