Features and Benefits

Merchants Association Collection Division Inc. delivers many features and benefits to its clients:

Efficient and Effective Collections

Our automated phone systems, account routing and mailings provide faster recovery for you at a competitive rate.

Ethical and Professional Agency

A “PPMS” (ACA International Certified) agency, our collectors are trained by ACA certified trainers. This means you can be assured your accounts will be serviced in a compliant, legal and ethical manner.

Various Payment Channels

Consumers are provided opportunities to pay via conventional mail, our web site, phone with an agent or through our IVR (interactive voice response).

On-line Account Access

Clients have access to their accounts via our secure gateways.

Compliance Department

Our compliance manager is a credentialed Credit and Collection Compliance Officer (CCCO) by ACA and maintains a full-time focus on legal and ACA requirements.

Credit Reporting To All Three Major Credit Reporting Agencies

Our weekly automated updating to the CRAs provides accurate and reliable consumer reporting.

Active Receivables management or stand-alone letter services are also available through our sister company Sherloq Revenue Solutions.


To learn more about our value-added services, please click here.