Value-Added Services

Sherloq Solutions continues to make significant investments in value-added services to meet client demands. These beneficial tools offer increased efficiencies that enable us to make exceptional customer service a core competency.

Some key value-added services include:

Corporate Services

  • Established 1916 | Collections since 1958
  • Ontario FACS Receivables Management Software System
  • Client Retention – average 10+ years
  • Business Intelligence/Reporting Flexibility
  • Compliance Department
  • Long-term tenured staff 15+ years
  • Community Reinvestment Foundation $4 million+
  • Financial Strength – 100 years in business
  • Professional Practice Management System Certification (PPMS)
  • Client Satisfaction Liaison
     

Customer Services

  • Tracking, trending and reporting
  • Designated liaison for customer and consumer issues
  • Dispute resolution and reports
  • Immediate phone availability
  • Customized processes and solutions
  • Document imaging technologies
  • Routine reviews of performance and processes